All custom jewelry orders are final sale and because of this, we do not do returns.

All of our options are solid gold — the difference comes down to richness of color and overall feel.

10k Gold offers maximum durability and a slightly lighter gold tone. It’s a strong, dependable choice.

14k Gold is our most popular option. It has a richer color, higher gold content, and still maintains excellent strength — making it the ideal balance of luxury and longevity.

18k Gold delivers the deepest, most vibrant gold tone. With higher purity, it offers the most premium look and feel.

If you’re investing in a custom piece you’ll wear often, most clients prefer 14k or higher for the elevated finish and richer color payoff.

Your mold kit will have printed instructions and a video attached to help you take the best impression! We included enough for two impressions and thorough instructions- no worries.

That's okay! A piece that is a little too loose is safer than one that is too tight- in which case you may want to have it adjusted to be looser. Sometimes smaller pieces like caps don't have the right curves to hug and need some extra help, like a small amount of denture adhesive, to lock them in all day.

Yes! We offer one free adjustment if your piece is too tight. Additional adjustments may incur a fee. Please contact our team to arrange your adjustment.

We cannot replace them if lost or stolen, however, we do recommend the keychain case. Most are lost during a night out, and the keychain case is an easy way to prevent that.

If you live in Portland, OR and want to make a custom appointment, please book with Portland Tooth Fairy. Otherwise, our online store is limited to the designs we have for retail only.

3-6 weeks is typical after we receive your molds.